Refund Policy

At Dreams Travels , we strive to provide high-quality Packages and services to our clients. This Refund Policy outlines the terms regarding payments, cancellations, and refunds.

1. General Policy

All payments made to Dreams Travels  Packages , support services, and related products are generally non-refundable unless otherwise agreed in writing.

2. Subscription Services

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• No partial or full refund will be provided for unused subscription periods.
• Clients may choose not to renew their subscription at the end of the active term.

3. Implementation & Setup Charges

• One-time setup, installation, configuration, training, and onboarding fees are non-refundable once the work has commenced.
• Charges incurred for third-party integrations are also non-refundable.

4. Custom Development Services

• Payments made for Travel Booking and Hotels are non-refundable.
• If a project is cancelled by the client after development has started, the amount paid up to that stage will not be refunded.

5. Third-Party Services

There will be no Refund on the Third party services cancelled by clients 

6. Service Cancellation

Clients may request cancellation of services by providing written notice. Cancellation of services does not entitle the client to a refund for payments already made.

7. Duplicate Payments

In the event of an accidental duplicate payment, Travbizz will verify the transaction and process the refund of the duplicate amount within a reasonable timeframe.

8. Exceptional Circumstances

Refund requests, if any, will be reviewed on a case-by-case basis at the sole discretion of Dreams Travels  Approval of any refund shall not create an obligation for future refund requests.